To ascertain if we are able to fix your press we need the following ;
- A photo of the manufacture’s plate on the back of the press, that shows us the model and serial number.
- Photo from front of press that shows the control panel.
- Also send us a video of the problem occurring. For example – if the temperature is fluctuating on the control panel, send us a video of that so we can see exactly how the problem is presenting.
With this information we can let you know the best way to fix the press, this can include us fixing it or potentially sending out a part etc.