All maintenance / repairs are done directly with the press manufacturer INSTA Graphic Systems in the USA.
If you have a maintenance issue or need a spare part please contact support on their email at firstname.lastname@example.org and they will provide you with repair information. Should you require a spare part they will ship it directly to you, and you can pay for this VIA credit card.
In your email you should make sure to include;
- A photo of the plate on the press that shows the serial number and the model details
- A photo taken from the front view with the press in the open position
- A description of the issue/s you are having
- You are able to pay for all parts required via credit card
- Your shipping address