Lotus Warranty Information

All maintenance / repairs / warranties are done in conjunction with your technician and the manufacturer maintenance operational manual.

If you have a maintenance issue or need a spare part please contact Odette from Lotus on her email at depasquali@lotustransfers.de and she will provide you with repair information.

In your email you should make sure to include;

A photo of the plate on the press that shows the serial number and the model details
A photo taken from the front view with the press in the open position
A description of the issue/s you are having

Maintenance Brochure 

Contact details

Phone Order Hours: Monday–Thursday | 9:30am–4:00pm

Email: heatpressteam@gmail.com

Phone: 04 801 7711

Address: 23 Austin Street, Mt Victoria, Wellington, 6011

There is usually someone here to send out orders on Fridays between 10:00-2:00, but not all Fridays.